SureFeed Microchip Pet Feeder

I bought two of these, one for my 11 year old cat that suddenly stopped eating the dry food we keep out, and he became anorexic. He lost 5 pounds which needed to be gained back as quickly as possible for his survival. Coincidentally our other cat become obese. For Cat 1, we need to feed him a high protein wet food diet so that he gains weight, and for Cat 2 we switched to a dry food with fiber so she can lose weight.We needed a way to ensure that the skinny cat only eats the food to fatten him up, and the fat one only eats the diet food. The Sure Feeder works great for that! Each cat eats only what they are supposed to, and both feeders work flawlessly. FYI I have not experienced the problem that others have mentioned regarding one of the cats sneaking behind and eating the other's food - but YMMV.I had one opportunity to call their customer support in the UK (I am based in Dubai), and they were fantastic. One of the feeders had a glitch with a red light blinking and no action, and it was fixed with a simple reboot. But the personal service I received was really terrific.Overall I - and my two cats - have had nothing but positive experiences. If you are in a situation similar to mine, I recommend that you give this a try.

I cannot recommend this product highly enough. We have one cat on a special diet who needs to be able to eat whenever he wants & this is perfect to stop the others stealing his food.

Speedy delivery, original product. Easy to set upI got this to prevent my cat (who is allergic) from eating her brothers food. Works really well but i need the back cover to prevent her from sneaking through the backMy only issue with the product is that the dish is too deep and plastic. I noticed my flat nose cat struggling to eat and trying to collect the kibbles from the slippery (and huge) dish. I replaced it with a metal dish and propped it up with a couple of wooden coasters i had

The device I have received was already in use by someone else, missing the big bowl and a mat. The plastic lid was scratched up. And I cannot request the return of the item as it is still being displayed as - Out for Delivery. (The slip inside the box shows that item was shipped on 5th of September, yet only today - 19th of September, I got the update on the shipping and then the same time that it is out for delivery)

After a month it stopped working.

They don't last more than a year or so

This is the basic feeder version which is not the connect. It still works with microchip but won’t be able to connect to the app even with the hub

It is a very expensive plastic cup if it is not going to work properly. I tried calling the customer service number but the line did not exist. I spoke with the chat bot and I am waiting to be contacted. Meanwhile, my initial excitement about the product is completely gone now. I am feeling stressed for having paid hundreds of usd for a product which did not last 3 months.